Anima From next year all GP practices nationally are contractually required to adopt digital consultations to improve patient access to services. The Colte partnership are introducing Anima, a secure and easy to us online system to help patients get the care they need more quickly and conveniently.
Wivenhoe Medical Centre will be going live with this new system on Tuesday 12th November 2024. We recognise that change can feel unsettling, especially for those less familiar with technology. You will still have access to your practice by telephone or in person. We believe that as more patients use Anima it will reduce demand on our phone lines, making contact easier for all.
Do not worry if you do not have access to a computer or the internet, if you telephone the surgery , a receptionist will complete the form on your behalf.
What is changing
- No more morning telephone rush.
- Easier access.
- Efficient responses.
As from the 12th November, all requests for an urgent on the day appointment, a routine GP appointment, home visit or a medication review should be submitted online using Anima. All other appointments for nurses and blood test’s etc. can still be arranged over the telephone.
Currently the receptionists are no longer to book reoutine GP appointments whilst we make the transition to the new system.
Please register in advance of needing to use this new system by clicking the link below.
How to YouTube links
- How to create an account
- How to add a dependent
- How to submit a request
- Next steps for request
- How to book an appointment
Your support during this time is greatly appreciated.
